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DOMINIO LEADERSHIP ACADEMY TRAINING CURRICULUM

OUR CUSTOMER SERVICE TRAINING CURRICULUM

MODULE (I) – CUSTOMER SERVICE TRAINING

  • Developing a unique Customer Service Culture.
  • Customer Relationship Management.
  • Building strong Customer relationship & Loyalty.
  • How to Handle & win over Difficult Customers.
  • Managing Customer Expectations.
  • Trust & Rapport Building Techniques.
  • Interpersonal Communication Strategy.
  • Business E-mail Etiquette.
  • Professional Telephone Communication Skills.



Programs & Courses

  • Our Leadership
    Training
    Curriculum

  • Our Management
    Curriculum

  • Our Entrepreneuship
    Training
    Curriculum

  • Our Customer
    Service Training
    Curriculum

  • Our Sales and
    Presentation
    Training

  • Our Business
    Communication
    Skills Training

  • Our Principles
    of Effective Job
    Hunt Training
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